{"id":1499,"date":"2015-04-29T20:41:48","date_gmt":"2015-04-29T20:41:48","guid":{"rendered":"http:\/\/tdbank2.site.findly.com\/job-opportunities\/retail\/customer-service\/"},"modified":"2023-03-21T13:05:53","modified_gmt":"2023-03-21T13:05:53","slug":"service-a-la-clientele","status":"publish","type":"page","link":"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/services-bancaires-de-detail\/service-a-la-clientele\/","title":{"rendered":"Service \u00e0 la client\u00e8le"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='banner-subpage' class='avia-section alternate_color avia-section-default avia-no-border-styling avia-bg-style-scroll   av-minimum-height av-minimum-height-custom container_wrap fullsize' style = 'background-repeat: no-repeat; background-image: url(https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2023\/03\/CF-NJSTR-0004_10290.jpg); background-attachment: scroll; background-position: top center; ' data-section-bg-repeat='no-repeat' ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1499'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock headertext w28 left60 t50 tagline-position-banner'   itemprop=\"text\" ><div>Soyez fiers de votre expertise.<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='mobile-bannertext' class='avia-section alternate_color avia-section-default avia-no-border-styling avia-bg-style-scroll   av-minimum-height av-minimum-height-custom container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1499'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock headertext'   itemprop=\"text\" ><div>Soyez fiers de votre expertise.<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='secjobsearchbar' class='avia-section main_color avia-section-small avia-no-border-styling avia-bg-style-scroll   container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1499'><div class='entry-content-wrapper clearfix'>\n\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='secMainCopy' class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells   container_wrap fullsize'   >\n<div class=\"flex_cell no_margin av_one_fourth  navCell  \" style='vertical-align:top; padding:0px 0px 0 0px ; background-color:#efeff4; '><div class='flex_cell_inner' ><div class=\"flex_column av_one_full  flex_column_div first  \" ><div class='avia-builder-widget-area clearfix '><div id=\"nav_menu-3\" class=\"widget clearfix widget_nav_menu\"><div class=\"menu-job-ops-retail-french-can0-container\"><ul id=\"menu-job-ops-retail-french-can0\" class=\"menu\"><li id=\"menu-item-2126\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2126\"><a href=\"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/services-bancaires-de-detail\/\">Services bancaires de d\u00e9tail<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-2128\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2128\"><a href=\"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/services-bancaires-de-detail\/service-a-la-clientele\/\">Service \u00e0 la client\u00e8le<\/a><\/li>\n\t<li id=\"menu-item-2130\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2130\"><a href=\"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/services-bancaires-de-detail\/financial-services\/\">Services financiers<\/a><\/li>\n\t<li id=\"menu-item-2132\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2132\"><a href=\"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/services-bancaires-de-detail\/gestion\/\">Gestion<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-2134\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2134\"><a href=\"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/occasions-au-sein-du-bureau-de-la-societe\/\">Occasions au sein du Bureau de la Soci\u00e9t\u00e9<\/a><\/li>\n<li id=\"menu-item-7399\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7399\"><a href=\"https:\/\/tdbank4.site.findly.com\/fr-CA\/possibilites-demploi\/occasions-au-sein-du-bureau-de-la-societe\/centre-de-contact\/\">Centre de contact<\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n<\/div><\/div><div class=\"flex_cell no_margin av_three_fourth  mainCell  \" style='vertical-align:top; padding:0px 30px 30px 30px ; background-color:#ffffff; '><div class='flex_cell_inner' ><p><div class=\"flex_column av_one_full  flex_column_div first  \" ><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><h1 class=\"copyHeading\">Service \u00e0 la client\u00e8le<\/h1>\n<\/div><\/section><\/div><div class=\"flex_column av_one_half  flex_column_div first  \" ><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><p>Notre engagement \u00e0 offrir une exp\u00e9rience client exceptionnelle est au c\u0153ur m\u00eame de nos activit\u00e9s. Nos professionnels du Service \u00e0 la client\u00e8le veillent \u00e0 ce que chaque personne qui vient nous voir obtienne l\u2019aide et l\u2019attention voulue.<\/p>\n<p>Qu\u2019ils effectuent une op\u00e9ration ou fournissent une information g\u00e9n\u00e9rale sur un produit, les membres de l\u2019\u00e9quipe du Service \u00e0 la client\u00e8le, qui travaillent en premi\u00e8re ligne, cr\u00e9ent des exp\u00e9riences l\u00e9gendaires pour les clients. Ces professionnels interagissent directement avec les clients, leur donnent des conseils et les r\u00e9f\u00e8rent \u00e0 diff\u00e9rents secteurs de la\u00a0TD. Gr\u00e2ce \u00e0 leurs solides comp\u00e9tences en relations interpersonnelles et \u00e0 leur sens des affaires, nos employ\u00e9s cherchent sans cesse \u00e0 comprendre les besoins et les attentes de nos clients afin de les d\u00e9passer.<\/p>\n<p>Dans une succursale de la\u00a0TD, chaque journ\u00e9e est diff\u00e9rente et chaque client est unique. Nous sommes fiers de b\u00e2tir une \u00e9quipe agr\u00e9able et motivante et d\u2019offrir un environnement de travail flexible o\u00f9 chacun est soutenu. Agissant \u00e0 titre de repr\u00e9sentant de la\u00a0TD, le groupe Service \u00e0 la client\u00e8le est responsable de l\u2019exp\u00e9rience de la client\u00e8le. Il s\u2019agit d\u2019une lourde responsabilit\u00e9 que nos employ\u00e9s assument quotidiennement.<\/p>\n<\/div><\/section><\/div><div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '>[avia_codeblock_placeholder uid=\"0\"] <br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div id=\"transcript\" class=\"transcript-block\" role=\"region\">\n<p>Parfois, on veut simplement dire merci &#8230;<br \/>\nNous avons transform\u00e9 un GAB en Guichet automatique du bonheur.<br \/>\nOn a embauch\u00e9 Philippe Bond pour l&rsquo;animer.<br \/>\nBonjour. Pour commencer, veulliez ins\u00e9rer votre carte.<br \/>\nBonjour Karen.<br \/>\nBonjour.<br \/>\nBonjour D\u00e9m\u00e9trius.<br \/>\nBonjour.<br \/>\nJe suis le guichet automatique du bonheur.<br \/>\nOK.<br \/>\nComment \u00e7a se fait?<br \/>\nJe suis le guichet automatique du bonheur, je l&rsquo;ai dit.<br \/>\nJe suis le guichet automatique du bonheur.<br \/>\nAh, vous allez me donner cinq mille pi\u00e8ces?<br \/>\nAh bien s\u00fbr.<br \/>\nMarie Kokolakis &#8211; Directrice service \u00e0 la client\u00e8le<br \/>\nLe raison de pourquoi on fait \u00e7a c&rsquo;est pour de remercier des clientes chez TD.<br \/>\nParfait.<br \/>\nOui je veux des cadeaux.<br \/>\nEt combine veut-tu?<br \/>\nOh wow! Oh wow!<br \/>\nOh b\u00e9b\u00e9, c&rsquo;est pour toi bien-s\u00fbr.<br \/>\nLes vacances a Tremblant, \u00e7a vous dit Tony?<br \/>\n\u00c7a va, \u00e7a va mieux.<br \/>\n\u00c7a va mieux comme \u00e7a?<br \/>\nOui.<br \/>\nEt madame va \u00eatre contente?<br \/>\nJe pense que oui<br \/>\n\u00c7a je vais laisser avec vous.<br \/>\nPas moi, non.<br \/>\nC&rsquo;est un cadeau que vous offre.<br \/>\nJe vous merci beaucoup.<br \/>\nPour votre petite fille et pour votre futur caf\u00e9<br \/>\nOui, merci beaucoup, merci beaucoup elle va \u00eatre tr\u00e8s contente.<br \/>\nNous voulons te remercier d&rsquo;\u00eatre une cliente exceptionnelle de la TD.<br \/>\nEst-ce que vous aimez la spa?<br \/>\nOui, bien s\u00fbr.<br \/>\nQui n&rsquo;aime pas la spa?<br \/>\nC&rsquo;est \u00e7a.<br \/>\nRegardez \u00e0 votre gauche.<br \/>\nTout est \u00e0 vous sa journ\u00e9e cadeaux.<br \/>\nMerci beaucoup.<br \/>\nAimes-tu-les humoristes?<br \/>\nOui j&rsquo;aime, oui.<br \/>\nPhilippe Bond.<br \/>\nAh il est beau, je l&rsquo;aime bien lui.<br \/>\nPis, y es-tu cute?<br \/>\nOui, pas mal, c&rsquo;est juste l\u00e0 que je suis mari\u00e9 mais ce n&rsquo;est pas grave<br \/>\nMais c&rsquo;est \u00e7a, en ami, il est cute, en ami sur dix, il est cute combien?<br \/>\nIl cute a dix, a m\u00eame plus.<br \/>\nJe suis le guichet automatique du bonheur.<br \/>\nPour vrai, mais c&rsquo;est cool.<br \/>\nOn fait \u00e7a, c&rsquo;est pour te remercier d&rsquo;\u00eatre une exceptionnelle cliente de TD.<br \/>\nMerci!<br \/>\nEst-ce-que tu penses a couche si Vendredi?<br \/>\nNon.<br \/>\nNon, \u00e7a va, tu dois voir mon spectacle.<br \/>\nCertain.<br \/>\nComment \u00e7a va!<br \/>\n\u00c7a va bien.<br \/>\nToi un voiture?<br \/>\nOui<br \/>\nVien se Vendredi pour voir mon spectacle.<br \/>\nJe vais voir Vendredi<br \/>\nOk.<br \/>\nBonsoir! \u00c7a va bien?<br \/>\nUn simple merci peut ensoleiller une journ\u00e9e. #TDVousDitMerci<\/p>\n<p>END OF TRANSCRIPT<\/p>\n<\/div>\n<\/div><\/section><br \/>\n<div style='height:50px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><h2>Pr\u00eat \u00e0 postuler un poste?<\/h2>\n<\/div><\/section><br \/>\n<div class='avia-button-wrap avia-button-left  lnkJobSearch'><a href='\/fr-CA\/recherche-demploi\/?addtnl_categories=Services%20bancaires%20de%20d\u00e9tail%20\u2013%20Service%20\u00e0%20la%20client\u00e8le&amp;primary_country=CA' class='avia-button  avia-icon_select-yes-right-icon avia-color-theme-color avia-size-medium avia-position-left '   ><span class='avia_iconbox_title' >Recherche d\u2019emplois<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue885' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div><\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1497,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1499","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v23.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service \u00e0 la client\u00e8le<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service \u00e0 la client\u00e8le\" \/>\n<meta property=\"og:url\" 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