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Commercial Relationship Manager, Broward

Commercial Banking
Fort Lauderdale, FL
October 14, 2019

Company Overview

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.

Department Overview

The Commercial Relationship Manager III is an external sales role that focuses on growing a Commercial portfolio through building new customer relationships. This job will meet or exceed annual sales, revenue, volume & new customer objectives. The Commercial Relationship Manager III will maximize profitability, revenue and retention of new relationships by cross selling the full range of products and services. This job is the primary contact for developing new client relationships while managing existing Customer relationships.

Job Description

• Typically analyzes, originates and monitors larger loans and/or supports a growing Region or a Region with more complex relationships and transactions.
• Works and makes calls independently to develop new business with prospects that have moderate and large complex credit needs in assigned portfolio segment and/or has specialized knowledge to target more complex relationships and transactions.
• Responsible for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources.
• Makes calls independently and invites less experienced Relationship Managers to join as a development opportunity.
• Assists in the development and training of less experienced Relationship Managers.
• Gathers financial and general business information and explains products and services offered. Coordinates financial analyses needed to make credit decisions.
• Communicates credit decisions to prospects and Customers as directed to close the sale and negotiates specific terms and conditions for loans within parameters defined by credit decisions.
• May utilize the Small Business Credit Center as such act as a liaison between the assigned territory’s Stores and the Credit Centers.
• Contributes and provides input to loan decision process based on evaluation of credit risk and other key factors from Credit Management.
• Develops market expertise and/or target niche industries in the assigned territory. Maintains established and larger market presence.
• Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory, and may execute this plan in conjunction with the Store Managers. This may include coordinating sales calling efforts.
• Actively generates referrals to all business partners in the bank to help meet the comprehensive financial needs of entrepreneurs or borrowing entity.
• Meets regularly with internal referral sources to establish business relationships and develops network of outside referral sources for new business.
• Partners with Stores, RMMs, and RVPs in defined market area for consistent delivery of TD Bank WOW! Customer Experience and CWI performance targets.
• May provide assigned portfolio leadership and guidance to the Store Managers in the territory as appropriate.
• Develops broader knowledge base of commercial and/or small business and other Company products and services, which may include loan policy, documentation, structuring and regulatory requirements.
• Develop community relationships, through CRA initiatives and membership in civic and professional organizations, including active participation in networking events.
• May help educate and support Store Managers and staff about products, lending process, escalation of Credit Center overrides and closing loans.
• Prepares and submits all reports required by management, including call/pipeline and expense reports, in a timely manner.
• May prepare management reports summarizing individual and team loan activity.
• Will report directly to the RVP of their territory


• 4 year degree or equivalent experience
• 7-10 years related experience
• Strong understanding of commercial business development techniques and credit decisions.
• Demonstrated business development track record.
• Strong market presence with wide network of outside referral sources for new business.
• Demonstrated credit and financial analysis skills.
• Refined negotiation skills.
• Demonstrated communication skills, both verbal and written.
• Demonstrated PC skills.
• Membership in civic and professional organizations required.

  • Must be eligible for employment under regulatory standards applicable to the position.
  • Qualifications





    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.