{"id":20131,"date":"2022-06-10T07:00:49","date_gmt":"2022-06-10T07:00:49","guid":{"rendered":"https:\/\/jobs.td.com\/why-choose-us\/diversity\/individualswithdiverseabilities\/"},"modified":"2022-12-01T14:52:31","modified_gmt":"2022-12-01T14:52:31","slug":"peoplewithdisabilities","status":"publish","type":"page","link":"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/diversity\/peoplewithdisabilities\/","title":{"rendered":"People With Disabilities"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='banner-subpage' class='avia-section alternate_color avia-section-default avia-no-border-styling avia-bg-style-scroll  iwda-banner-desktop pwd-banner av-minimum-height av-minimum-height-custom container_wrap fullsize' style = 'background-repeat: no-repeat; background-image: url(https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/06\/Banner.jpg); background-attachment: scroll; background-position: center center; ' data-section-bg-repeat='no-repeat' ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock headertext w38 tagline-position-banner left50'   itemprop=\"text\" ><div tabindex=\"0\">At TD, disability inclusion starts with you.<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='mobile-bannertext' class='avia-section alternate_color avia-section-default avia-no-border-styling avia-bg-style-scroll   av-minimum-height av-minimum-height-custom container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock headertext'   itemprop=\"text\" ><div tabindex=\"0\">At TD, disability inclusion starts with you.<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='secjobsearchbar' class='avia-section main_color avia-section-small avia-no-border-styling avia-bg-style-scroll   container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='secMainCopy' class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells  veterans-page-sec iwda-page-sec container_wrap fullsize'   >\n<div class=\"flex_cell no_margin av_one_fourth  navCell  \" style='vertical-align:top; padding:0px 0px 0 0px ; background-color:#efeff4; '><div class='flex_cell_inner' ><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  vet-side \" style='border-radius:0px; '><div class='avia-builder-widget-area clearfix '><div id=\"nav_menu-7\" class=\"widget clearfix widget_nav_menu\"><div class=\"menu-why-us-english-can0-container\"><ul id=\"menu-why-us-english-can0\" class=\"menu\"><li id=\"menu-item-2063\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-2063\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/\">Why Choose Us<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-2065\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2065\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/awards\/\">Our Awards<\/a><\/li>\n\t<li id=\"menu-item-2067\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2067\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/benefits\/\">Benefits<\/a><\/li>\n\t<li id=\"menu-item-2069\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2069\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/community-involvement\/\">Our Community Involvement<\/a><\/li>\n\t<li id=\"menu-item-20059\" class=\"sidebar-accordion menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-20059\"><a href=\"#\">Diversity &#038; Inclusion<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-2071\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2071\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/diversity\/\">Our Commitment to Diversity<\/a><\/li>\n\t\t<li id=\"menu-item-20145\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-20145\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/diversity\/peoplewithdisabilities\/\">People With Disabilities<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2073\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2073\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/environment\/\">Protecting our Environment<\/a><\/li>\n\t<li id=\"menu-item-2075\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2075\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/leadership\/\">Our Leadership<\/a><\/li>\n\t<li id=\"menu-item-2077\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-2077\"><a href=\"https:\/\/tdbank4.site.findly.com\/en-CA\/why-choose-us\/training-development\/\">Training &amp; Development<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n<\/div><\/div><div class=\"flex_cell no_margin av_three_fourth  mainCell  \" style='vertical-align:top; padding:0px 30px 30px 30px ; background-color:#ffffff; '><div class='flex_cell_inner' ><p><div class=\"flex_column av_one_full  flex_column_div first  \" ><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><h1 class=\"copyHeading\" tabindex=\"0\">At TD We&#8217;re Better With You Here <span> <img decoding=\"async\" style=\"width: 80px;\" src=\"\/wp-content\/uploads\/sites\/605\/2022\/06\/14070559\/image_p.png\" alt=\"\" \/><\/span><\/h1>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><p style=\"margin-bottom: 0;\" tabindex=\"0\">At TD Bank, our success depends on attracting and developing the very best talent and sustaining a culture that enables people of all abilities and backgrounds to thrive. That&#8217;s why we focus on what people can do, not what they can&#8217;t. This means fostering a warm and welcoming culture where our people feel comfortable bringing their whole selves to work. And it means empowering our people to achieve their full potential, based solely on their strengths and abilities.<\/p>\n<p style=\"margin-bottom: 0;\" tabindex=\"0\">We recognize and celebrate the lived experiences of People with Disabilities and the remarkable skills they bring to work, and we are looking for candidates who want to grow their careers with us. We are focused on providing accessible and supportive environments to enable our colleagues with disabilities to do great work. You can grow in your next role or new career with the skills you bring along with TD&#8217;s available workplace accommodations and our leading Assistive Technologies program.<\/p>\n<p style=\"margin-bottom: 0;\" tabindex=\"0\">You see, at TD, we know that by embracing an inclusive workplace, we will produce more innovative products and experiences that enable all of our customers to achieve their financial goals. And by making all Colleagues feel valued and supported, we will make our own community\u2015and the diverse communities we serve\u2015more vibrant, prosperous and productive.<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first   \" style='border-radius:0px; '>[avia_codeblock_placeholder uid=\"0\"] <br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div id=\"transcript\" class=\"transcript-block\" role=\"region\">Hi, my name is Caitlin Messick.<br \/>\nMy name is Cesar Barral-Rujano.<br \/>\nMy name&#8217;s Anna Kelley.<br \/>\nMy name&#8217;s John Goodman.<br \/>\nI&#8217;m Christine Rumpf.<br \/>\nMy name is Richard Guzman, and this is my sign name.<br \/>\nI&#8217;m Jenn Lang, and I suffer from rheumatoid arthritis.<br \/>\nAnna says: I have PTSD.<br \/>\nCaitlin says: I have spinal muscular atrophy.<br \/>\nCesar says: And I&#8217;m missing the left leg.<br \/>\nChristine says: And I&#8217;m bipolar.<br \/>\nRichard Guzman (signs): I&#8217;m a proud deaf individual.<br \/>\nJohn Goodman says: I am blind and I&#8217;m traveling with Phelps, who is my fifth seeing-eye dog.<br \/>\nCaitlin says: We&#8217;re not just here to try, we&#8217;re here to do, and we&#8217;re here to succeed, and we&#8217;re here to give back.<br \/>\nAnna says: There&#8217;s no challenge that&#8217;s too hard. We can overcome anything, as long as you&#8217;re willing to put in the work. Even when you have down days that you think that you&#8217;re alone, you&#8217;re weak, that you pull yourself up from your bootstraps, despite the challenges that you face.<br \/>\nCesar says: I was able to be better within myself. Although there were many challenges with insecurities, kids asking me what happened, people staring at me. Those are all things that I struggle with, but throughout my life I learned to put those things set aside and not focus on all the negative, and focus on all the positives that are bringing in my life.<br \/>\nJohn says: It&#8217;s tough sometimes, I think, to be yourself, regardless of what your difference might be, because nobody wants to necessarily be different from the norm, especially growing up. And as I said, as an adult, I&#8217;ve realized that there&#8217;s certain things that I can&#8217;t change so I have to embrace them and accept them. And I feel like once you do that, you carry yourself in a more confident way.<br \/>\nChristine says: Trying to hide, or be embarrassed about it, or worried that I was going to be judged. And I just finally got to a point where I finally realized that if somebody judges me a certain way because of it, that&#8217;s their problem and not mine.<br \/>\nRichard says: We&#8217;ve been labeled in the past with certain terms. For example, hearing impaired, deaf and dumb. Those labels are no longer appropriate, and of course have changed and evolved. You are more than welcome to call us deaf or hard of hearing, or latent deaf. Those are the appropriate terms and we&#8217;ve had to fight for those rights of course.<br \/>\nJenn says: Don&#8217;t be afraid to embrace who you are. I think what I&#8217;ve learned at TD is get involved. There was so much that the organization is doing. There&#8217;s so many opportunities, committees that are available to us, and I think it&#8217;s really important to be engaged and participate and be part of the dialogue, and to make this the workplace and our environment and our culture better every day. We can&#8217;t do that if we don&#8217;t engage, and we can&#8217;t do that if we don&#8217;t have honest conversations.<\/div>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div class=\"single-col-layout-iwda\">\n<div class=\"left-layout-iwda \">\n<div class=\"logo-div-iwda\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/55\/2015\/04\/td_logo.png\" alt=\"TD bank logo\" \/><\/div>\n<div class=\"content-div-iwda\" tabindex=\"0\">&#8220;At TD, supporting colleagues and customers with disabilities in the communities we serve has been a strategic focus for more than 10 years. During that time, we have made considerable progress with inclusive policy development, stigma reduction, and targeted recruitment and development programs. We are focused on helping create a culture of care that values the abilities and needs of all people and recognizes that we are a stronger organization when diverse skills and perspectives are at the table. We are committed to helping create a more inclusive, accessible and equitable society that supports colleagues bringing their whole self to work and clients proud to bank with TD every day.&#8221;<\/div>\n<div class=\"image-div-iwda img-chris-iwda\">\n<div class=\"title-div-iwda\" tabindex=\"0\">Paul Clark,<br \/>\nExecutive Vice President, Wealth Advice<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_1\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"1\"] <\/div><\/section><\/p><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  text-center-banner real-p-banner \" style='background-image:url(https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/PeoplewithDisabilities.jpg); background-position:top center; background-repeat:no-repeat; border-radius:0px; '><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock real-p-heading'   itemprop=\"text\" ><h2 tabindex=\"0\"><strong>Real People, Real Stories.<\/strong><\/h2>\n<\/div><\/section><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first   \" style='border-radius:0px; '><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt'   itemprop=\"text\" ><p class=\"iwda-rprs-txt\" tabindex=\"0\">Through colleague storytelling, we create a virtuous cycle that fosters deeper inclusion across the bank. We&#8217;re better with you here.<\/p>\n<\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_2\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"2\"] <\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_3\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"3\"] <\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_4\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"4\"] <\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_5\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"5\"] <\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_6\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"6\"] <\/div><\/section><\/p><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  interview-tips \" style='border-radius:0px; '><section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock news-t'   itemprop=\"text\" ><h2 class=\"copyHeading fwb\" tabindex=\"0\">Interview Tips<\/h2>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt pm0'   itemprop=\"text\" ><p><strong tabindex=\"0\">Ace your interview<\/strong><\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt'   itemprop=\"text\" ><p tabindex=\"0\">You landed the interview! What&#8217;s next? Regardless of where you are in the interview process, careful planning and preparation are key! Interviews may be done in person, on video, or by phone.<\/p>\n<p tabindex=\"0\">At TD, we want you to have the best interview experience. Our team of recruiters have put together a few tips as you go through the process.<\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt pm0'   itemprop=\"text\" ><p><strong tabindex=\"0\">Prepare for your interview<\/strong><\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt'   itemprop=\"text\" ><p tabindex=\"0\">Research our company website. Learn about our values, our Culture of Care and our Shared Commitments and think about how you could contribute to these in the role. Review the details of the job description and make a list of questions to better evaluate the opportunity and what TD offers.<\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt pm0'   itemprop=\"text\" ><p><strong tabindex=\"0\">Set yourself up for success<\/strong><\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt'   itemprop=\"text\" ><p tabindex=\"0\">Have your resume nearby; try to find a quiet area with good internet and phone reception; test your technology prior to your interview for smooth audio and video experiences and keep your recruiter&#8217;s email address handy if you have any technical difficulties.<\/p>\n<p tabindex=\"0\">Bring your whole self to the interview. Share your strengths and your skills for both this role and for the next one. We want to know how you hope to grow your career at TD. Be specific with examples where you&#8217;ve exceeded expectations, met challenging situations, and developed your skills and the skills of others.<\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt pm0'   itemprop=\"text\" ><p><strong tabindex=\"0\">Need Accessibility Accommodations?<\/strong><\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt'   itemprop=\"text\" ><p tabindex=\"0\">Know that you can ask your recruiter ahead of time about the general structure of the interview to help determine if you would benefit from accessibility accommodations. We will ask before and at the beginning of each interview if you require accommodations. We&#8217;re here to help!<\/p>\n<p tabindex=\"0\">Accommodations include alternate formats of materials, accessible meeting rooms, and more. Your recruiter will work with you to meet your needs.<\/p>\n<p tabindex=\"0\">At TD, we&#8217;re committed to fostering an inclusive, accessible environment, where all prospective candidates, employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.<\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock news-t'   itemprop=\"text\" ><h2 class=\"copyHeading fwb mb30\" style=\"margin-bottom: 10px;\" tabindex=\"0\">Learn More<\/h2>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt pma0'   itemprop=\"text\" ><p tabindex=\"0\">Read about Inclusion at TD:<\/p>\n<div class=\"iwda-list-links\">\n<ul>\n<li><a href=\"https:\/\/stories.td.com\/ca\/en\/article\/pwd-internship-program?token=aWYqMgCexZd4ofrgKR1o3svIGK-kp_zg\" target=\"_blank\" rel=\"noopener\">TD Insurance launches internship program for persons with disabilities<\/a><\/li>\n<li><a href=\"https:\/\/www.td.com\/ca\/en\/about-td\/who-we-are\/diversity-and-inclusion\/\" target=\"_blank\" rel=\"noopener\">TD Diversity &amp; Inclusion<\/a><\/li>\n<li><a href=\"https:\/\/stories.td.com\/ca\/en\/article\/td-lab-diversity-resource-hub\" target=\"_blank\" rel=\"noopener\">Inclusive design: TD Lab develops the TD Equity Resource Hub <\/a><\/li>\n<li><a href=\"https:\/\/stories.td.com\/ca\/en\/article\/autism-awareness-month-case-johnson-thrives-on-seeing-the-world-in-a-different-way\" target=\"_blank\" rel=\"noopener\">Autism Awareness Month: Case Johnson thrives on seeing the world in a different way<\/a><\/li>\n<li><a href=\"https:\/\/stories.td.com\/ca\/en\/article\/empowering-people-with-disabilities-to-lead-more-meaningful-careers\" target=\"_blank\" rel=\"noopener\">Empowering people with disabilities to lead more meaningful careers<\/a><\/li>\n<li><a href=\"https:\/\/stories.td.com\/ca\/en\/article\/breaking-down-barriers-for-artists-with-disabilities\" target=\"_blank\" rel=\"noopener\">Breaking down barriers for artists with disabilities<\/a><\/li>\n<li><a href=\"https:\/\/www.td.com\/ca\/en\/about-td\/accessibility\/\" target=\"_blank\" rel=\"noopener\">Accessibility at TD: Meeting Customer Needs<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock news-t'   itemprop=\"text\" ><h2 class=\"copyHeading fwb mb30\" style=\"margin-bottom: 10px;\" tabindex=\"0\">Awards<\/h2>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock green-txt pmli0'   itemprop=\"text\" ><p tabindex=\"0\">We&#8217;ve celebrated big wins including:<\/p>\n<ul>\n<li tabindex=\"0\">TD Bank Ranked #1 on DiversityInc&#8217;s list for 2022 Top Companies for People with Disabilities<\/li>\n<li tabindex=\"0\">TD Bank Rises to No. 13 on DiversityInc\u2019s Top 50 Companies for 2022<\/li>\n<li tabindex=\"0\">Receiving the top score of 100% for the eighth consecutive year, TD Bank Named One of the 2022 Best Places to Work in Disability Equality Index (DEI)!<\/li>\n<li tabindex=\"0\">TD Bank ranking No. 3 among Disability Equality Index Top Companies for People with Disabilities<\/li>\n<li tabindex=\"0\">TD Bank Named Best Place to Work for Disability Inclusion for Seventh Straight Year<\/li>\n<li tabindex=\"0\">Joint Investor Statement: In July 2020, TD Bank, N.A. CEO signed onto the Joint Investor Statement on Corporate Disability Inclusion to advance inclusion of those with diverse abilities in the workplace.<\/li>\n<li tabindex=\"0\">TD proudly joined the Valuable 500, a global movement putting disability inclusion on the business leadership agenda to ignite systemic change and unlock the business, social and economic value of people living with disabilities<\/li>\n<\/ul>\n<\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_7\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"7\"] <\/div><\/section><br \/>\n<section class=\"avia_codeblock_section avia_code_block_8\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_codeblock '  itemprop=\"text\" > [avia_codeblock_placeholder uid=\"8\"] <\/div><\/section><\/p><\/div><\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-1' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Kevin Lee<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Analyst II, Global Anti-MoneyLaundering, <\/span>Toronto ON<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Kevin-Lee-min.jpg\" alt=\"Kevin Lee\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">Having recently graduated from University with a degree in Business Administration, Kevin was living in Montreal in 2004 and finding odd jobs. The job market was tight, so he had to keep an open mind to find an accessible full-time role as a person who is deaf. After coming across an employment opportunities website for people with disabilities, he applied to several roles, including one at TD.<\/p>\n<p tabindex=\"0\">When he was invited to interview for a role in Toronto, he made the trip, and shortly thereafter landed the job. It was an entry-level position and didn&#8217;t immediately relate to his studies, but he focused on career growth potential and moved to join Global Operations and Technology within TD Securities. Showing his drive to perform every day and developing his transferable and soft skills, he secured his first promotion within a few years, then using more of his post-secondary studies as a departmental trainer.<\/p>\n<p tabindex=\"0\">In 2010, Kevin started to learn American Sign Language (ASL) because he found out that TD had a full-time ASL-English interpreter on staff to make conversations more accessible for teams with colleagues who are Deaf. He made the time to meet other colleagues, including those who are Deaf. He joined networking, mentoring, and volunteering events, including TD Tree Days, that support People with Disabilities. &#8220;Networking is important to get to know other people, other departments and businesses within the company.&#8221; He recommends, &#8220;Start with people who have gone through similar experiences and can give you valuable insights to learn from, then expand to different businesses to learn about their areas and environments,&#8221; adding, &#8220;After an event, follow up with a quick email to connect.&#8221;<\/p>\n<p tabindex=\"0\">&#8220;You also don&#8217;t need to wait for an event. Invite someone you find interesting to go for an in-person or virtual coffee. At TD, most of the time people are more than happy to meet, and you end up feeling like you&#8217;re talking to a friend,&#8221; Kevin recommends.<\/p>\n<p tabindex=\"0\">In 2017, he interviewed and was the successful candidate for a new role, this time with Global Anti-Money Laundering (GAML). For interviews he shares, &#8220;Be your authentic self. Don&#8217;t think of it as an interview; it&#8217;s just a conversation to get to know each other to see if you would be a good fit for that particular team.&#8221; He has thrived within GAML including winning TD&#8217;s League of Excellence award, which recognizes top performers across the Bank\u2019s corporate businesses.<\/p>\n<p tabindex=\"0\">Kevin adds, \u201cBe confident knowing who you are and execute with the best you can offer. You never know, it may have a snowball-effect on your career journey.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-2' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Mano Malu<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Manager Commercial Credit, Commercial Banking, <\/span>Montreal QC<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Mano-Malu-min-scaled.jpg\" alt=\"Mano Malu\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">A simple question to a stranger, asking where she was going that day, led Mano to a career in financial services. Four years ago, she joined TD, where she has excelled as Manager of Commercial Credit.<\/p>\n<p tabindex=\"0\">Mano&#8217;s question to that fellow passenger happened over 20 years ago on a wheelchair accessible bus, shortly after she had come to Canada on her own as a refugee from Africa.<\/p>\n<p tabindex=\"0\">Mano had only recently returned to her family home in the Democratic Republic of the Congo, then in the midst of a civil war, after completing her university degree in Belgium. She and her parents saw the situation around them and the additional accessibility barriers she might face due to using a wheelchair during that tumultuous time. They made the very difficult decision that it would be safer for her to leave. In part for her fluency in French, she chose Montreal, QC to try to make a new home.<\/p>\n<p tabindex=\"0\">The woman on the bus that day had mentioned she was applying for a role at one of Canada&#8217;s national banks. Mano quickly asked more questions and soon enough she made her own plans to apply.<\/p>\n<p tabindex=\"0\">She was successfully hired shortly thereafter at a financial institution. Mano showed her drive in her work and her education, doing well in her roles and, over time, achieved her Chartered Financial Analyst (CFA) designation, writing her last exam when she was 8 months pregnant with her third child.<\/p>\n<p tabindex=\"0\">Thinking of her experience since joining TD four years ago, Mano shares, &#8220;I must admit, having worked in different financial institutions, I can really feel that TD is more inclusive and really cares about diversity and inclusion. I am proud to work at TD.&#8221; And she knows that we&#8217;re better with more diversity at the table. &#8220;It is not a secret anymore: an inclusive work culture benefits the company in terms of a large variety of ideas and, of course, better productivity.&#8221;<\/p>\n<p tabindex=\"0\">She would share with any successful candidate who has a disability, &#8220;You have been hired not because you have a disability and you fill a quota, but because you are adding value, because you deserve it and because you are the best person to fill the position.&#8221;<\/p>\n<p tabindex=\"0\">Mano shares her passion at work as well as in the community. &#8220;I am passionate about financing for women. Being a woman and coming from an under-developed country, I believe that when you raise a woman, you raise a country. I have been a business coach for women entrepreneurs, spoken at conferences, and am part of an organization which helps immigrant women from Africa with their business goals and community leadership.&#8221;<\/p>\n<p tabindex=\"0\">For all her successes and contributions, she wants her parents to know how grateful she is to them. &#8220;They taught me to never give up.&#8221; After her accident when she was 18 that started her path using a wheelchair, her father had told her, &#8220;It doesn&#8217;t matter. You still have things to do in life, you still have to do them.&#8221;<\/p>\n<p tabindex=\"0\">&#8220;If I&#8217;m here today, it&#8217;s because of my parents.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-3' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Paul Hudson<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Branch Manager, Canadian Personal Banking, <\/span> Vancouver BC<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Paul-Hudson-min.jpg\" alt=\"Paul Hudson\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">On his second day of work at TD, Paul asked his Branch Manager if he could go home early, saying he must have eaten something bad the day before and he wasn&#8217;t feeling well. Looking back, Paul wonders how different his experience would have been if he felt comfortable to say his stomach was in knots due to his anxiety. He was still early in his own journey in living with anxiety, depression, and later ADHD, and he wasn&#8217;t yet comfortable sharing the real reason he needed to leave early.<\/p>\n<p tabindex=\"0\">From that early day in 2007 as a Customer Service Representative in Langley, BC, Paul has come into his own. He&#8217;s excelled at multiple promotions throughout branches in the Lower Mainland and is now leading by example as a Branch Manager in Richmond, BC.<\/p>\n<p tabindex=\"0\">Paul wants new hires to feel accepted and understood when they join TD, and to know that they are not alone. &#8220;I would say people with disabilities need to know that others in the organization are going through the same things they are; that their disability is not seen as a &#8216;disability&#8217; but as another piece of our diversity. TD has been doing incredible work here, but it is a journey.&#8221;<\/p>\n<p tabindex=\"0\">Paul has become more involved with that inclusion work at TD and loves the growth he\u2019s seen over the years. &#8220;I feel more motivated and engaged in my own role since joining the Pacific PWD committee. I am connecting with more of my colleagues across the district, region and nation. Speaking with executives and hearing from them that TD is directly challenging old stereotypes around disabilities is empowering. I would say more diverse voices are heard and better represented. It is quite fulfilling to work for a company that is moving in the direction we are.&#8221;<\/p>\n<p tabindex=\"0\">He brings this focus back to his team, knowing that being open about his own experience helps his colleagues feel safe to come to him if they&#8217;re having a challenging time. He&#8217;s grateful for their authenticity. Even before they join the team, he takes an inclusive and flexible approach when interviewing candidates. &#8220;A candidate might not have a strong interview, but they have the results and they will do a great job for you.&#8221;<\/p>\n<p tabindex=\"0\">At the end of the day, Paul says, &#8220;People are people and it is intersectional. If we stereotype others, we can negatively affect solutions and outcomes. Instead, when we see and listen to one another, we open the door to meaningful connections and great learning. &#8220;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-4' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Jocelyn Fraske<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\"><span>Delivery Executive, AMCB Change Office and Enablement, <\/span>Toronto ON<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"\/wp-content\/uploads\/sites\/605\/2022\/07\/15060921\/compressjpgJocelyn-Fraske-min-1-1-scaled.jpg\" alt=\"Jocelyn Fraske\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">No matter what you look like, what your job is or how you identify, disability is the one identity group that any of us can join at any time in our life.<\/p>\n<p tabindex=\"0\">&#8220;About 4 years ago, I started experiencing a range of disabling symptoms, including loss of vision, painful joints and mobility challenges,&#8221; she shares. &#8220;I was driving on a major highway in Toronto one Saturday morning when I suddenly couldn&#8217;t see. I was able to make my way off the road and to the emergency room. Not long after, my joints started to become swollen and painful, and I lost the ability to fully control my body. These symptoms got progressively worse and at times partially limited my daily activities and at other times were fully debilitating. As someone who has always been very active, it was a difficult time both physically and mentally.&#8221;<\/p>\n<p tabindex=\"0\">Jocelyn was diagnosed with several autoimmune diseases, which are chronic conditions where the immune system accidentally attacks the body instead of protecting it. They typically are not curable but often can be managed with treatment. It took some time for Jocelyn to adjust to her new normal. &#8220;I&#8217;d like to say that I had it all figured out from day one, but it took time to fully accept my illness and associated disabilities. It also took time to learn to do my job differently by using assistive technology, formal and informal accommodations and working from home periodically. It wasn&#8217;t easy. The workplace and the commute to work aren\u2019t fully accessible for people with disabilities and figuring out how to navigate those barriers was like learning a new language.&#8221;<\/p>\n<p tabindex=\"0\">Disclosing is a personal decision, and it\u2019s one Jocelyn has made. &#8220;In the past couple of years, I have decided to speak openly about my illness to help create an inclusive work environment and hopefully reduce stigma, to bring awareness to the barriers that still exist for people with disabilities and other identity groups, and because it is part of who I am.&#8221;<\/p>\n<p tabindex=\"0\">&#8220;Disclosing when I am experiencing low vision gives others the opportunity to ensure their documents are accessible when they send them to me and reminds team members of the option of using verbal vs. written communication when appropriate. My team often switches to using voice texts and Microsoft Teams calls when they know I am experiencing low vision and also use larger fonts.&#8221;<\/p>\n<p tabindex=\"0\">Another change Jocelyn implemented with her team was to shift from emails to regular open office hours, where her direct reports could talk to her about any issues. &#8220;I asked them, what if you save up all your questions and ask me directly, instead of having to draft an email? It saves everyone time and is often more effective.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-5' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Martin Beauregard<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\"><span>HR Advice Partner, <\/span>Montreal QC<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Martin-min.jpg\" alt=\"Martin Beauregard\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">When Martin began his role as a Financial Services Representative at a TD branch in Montreal, QC, he worked with his Branch Manager as well as an ergonomic assessor to set him up for success. Martin, who uses a wheelchair, opted for simple solutions to remove barriers: he asked for a desk that would be comfortable to work at and to have a printer available close by to reduce travel to the shared printer. &#8220;Start with the right expectation,&#8221; he says, &#8220;the basics that you need to perform, and from there you can adjust.&#8221;<\/p>\n<p tabindex=\"0\">Martin understands how each interaction like this one impacts his personal brand. In fact, being known as a strong performer who is trustworthy and involved at work has been a key factor in his career progression. From his first promotion to Financial Advisor to becoming a Team Manager in the contact center, then a Recruiter with Talent Acquisition, and recently accepting a short-term assignment with HR Advice, Martin has been recognized by leaders as having a high potential for success.<\/p>\n<p tabindex=\"0\">His leaders value him and his input. So much so that when the Contact Center operations were slated to move to a new building, the Vice-President asked for Martin&#8217;s direct guidance, which included seeing the construction site to ensure that the new building would be accessible. &#8220;[He] wanted it to be accessible for me and so that we could hire others with disabilities who could use the same tools.&#8221;<\/p>\n<p tabindex=\"0\">Martin is always thinking of other candidates and colleagues, especially those with disabilities. He recommends, &#8220;Don&#8217;t be afraid to be yourself. Sometimes you can feel lesser than someone else and you&#8217;re really not. You learn to do things differently. Be open about your difference.&#8221; For example, when he was Team Manager for a new team in the Contact Center, Martin gathered his team and talked about his backstory and his accommodations at work. He then opened the conversation and created a safe and welcoming environment for his team members to ask questions.<\/p>\n<p tabindex=\"0\">When speaking to your strengths, he shares, &#8220;Focus on the \u2018how\u2019\u201d. A person with any type of disability or challenge will want to do well in their role. &#8220;To think you don&#8217;t have the experience is not necessarily true. You had to develop a lot of skills just to function in life. Show that you have the aptitude and ability to learn, and start with the right expectation, the basic modifications that you need to perform, and from there you can adjust for success.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-6' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Sudha Tangudu<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Operations Officer II, MBNA, <\/span>Ottawa ON<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Sudha-Tangudu-min-scaled.jpg\" alt=\"Sudha Tangudu\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">When Sudha was invited to interview for a Customer Service position in a Contact Centre in Ottawa, ON, she wanted to be straightforward from the beginning about her vision loss. Wanting to respect the interviewers\u2019 time and her own if the role itself wasn&#8217;t accessible, Sudha felt that being open and honest was important. She also knew she had transferable skills from working for years in busy, fast-food restaurants where putting the customer first and making it right were essential skills to succeed.<\/p>\n<p tabindex=\"0\">&#8220;[The recruiters] asked about accommodations for the interview,&#8221; and she felt comfortable to say what tasks would or wouldn&#8217;t work easily for her. Overall, she impressed the recruiters and managers and was soon given a job offer. The team worked with her to install screen magnification software called ZoomText on her work computer and developed one-on-one training that supported her learning style and set her up for success.<\/p>\n<p tabindex=\"0\">After a year and a half in customer service, then building her experience in Credit Union Electronic Transaction Services (CUETS), she moved to a new role with Anti-Money Laundering with MBNA under TD. In this role, she started to use a new adaptive software called JAWS that she continues to use today. JAWS is a software program that reads out all the text and information on Sudha&#8217;s screen. Sudha listens to JAWS &#8211; at very high speech rates \u2013 through her headset. She then uses her keyboard to navigate her digital environments and complete her tasks, often exceeding expectations by doing twice the daily volume targets given to the team.<\/p>\n<p tabindex=\"0\">If some functions within a role aren&#8217;t accessible, Sudha says, &#8220;Speak with your Manager. There are always ways to work around things. Be open and up front about the barriers and find a solution together. People can assume that [People with Disabilities] can&#8217;t do certain things without the chance to prove it, but we can do it with the right technology.&#8221;<\/p>\n<p tabindex=\"0\">She knows the importance of self-advocacy. &#8220;The disability isn&#8217;t who you are, it&#8217;s part of who you are; something to adapt to and move forward with. There are more positives than negatives, and it&#8217;s an asset to bring more diversity and awareness. Others can know you and learn from you.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-7' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Jose Reyes<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Customer Experience Associate, Canadian Personal Banking, <\/span>Calgary AB<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im \" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Jose.jpg\" alt=\"Jose Reyes\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">Jose moved to Canada from the Philippines over 14 years ago with his young family. It was certainly a transition from his early success in the Philippines as an Operations Analyst where he reviewed multiple stages of his organization&#8217;s operations.<\/p>\n<p tabindex=\"0\">Moving from a comfortable role and tropical climate back home to a new country was a shock, especially landing one cold, wintry day in Winnipeg, MB. The airport staff asked Jose about his family&#8217;s specially bought but still-too-thin coats for a Canadian winter. The adjustments were countless to support his family in those early days, including building connections and setting up new bank accounts. The day he walked into a TD branch, though, he says he &#8220;felt so wanted, like he was coming home.&#8221; Jose knew he wanted to work at TD.<\/p>\n<p tabindex=\"0\">After moving shortly thereafter with his family to Calgary, AB, he continued to hone his English communications skills and soon interviewed successfully with TD as a Customer Experience Associate. To others who also have physical disabilities and might be nervous in the interview, he shares, &#8220;Don&#8217;t be afraid of what others think. You owe it to yourself. Be transparent about what you bring.&#8221;<\/p>\n<p tabindex=\"0\">His positive attitude persisted. He quickly gained confidence in his sales skills and he grew customer loyalty along with a strong brand for himself and his team. His daily efforts have won him a trip to TD Champions, which recognizes top performers across Canada in Retail Banking, and even the Bank&#8217;s most prestigious Vision in Action award, which recognizes the top 1 in every 1000 colleagues from across the globe.<\/p>\n<p tabindex=\"0\">&#8220;TD is a people bank,&#8221; he says, recalling his first visit to a branch and the interactions he sees every day. He sees it too for the internal support he&#8217;s received through an ergonomic assessment and modified equipment to help him succeed more comfortably. His modified chair and workstation help to reduce the chronic pain he feels from his scoliosis, which affects the curvature of his spine and can have multiple impacts, including back pain and intense headaches.<\/p>\n<p tabindex=\"0\">Jose\u2019s intentional focus to contribute and make days better for every person who walks through the branch doors truly shines through in his conversation and ready smile. Always looking for the potential and the positive, he says, &#8220;Don&#8217;t be afraid to try things. Be genuine and true to yourself and your customer.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-8' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Justin Cortes<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Senior Financial Operations Analyst, Finance, <\/span>Moncton NB<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im\" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Justin.jpg\" alt=\"Justin Cortes\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">Justin&#8217;s response to an injury from a former job shows that he can shine in just about any situation.<br \/>\nFor over 10 years, Justin worked in commercial painting, growing his business and brand through exceptional quality of work and customer service. When he injured his shoulder and over the next few years underwent five surgeries, he didn&#8217;t know what he was going to do.<\/p>\n<p tabindex=\"0\">He took the plunge and went back to school for Business Administration where he most enjoyed Accounting. After graduating, Justin contacted a local organization that supports people with disabilities and injuries to find jobs. He was soon connected with a specialized rep from Talent Acquisition at TD and &#8220;the rest is history,&#8221; he says.<\/p>\n<p tabindex=\"0\">When thinking about changing from one career to another, Justin recognizes the value of varied experience. &#8220;A lot of people get stuck,&#8221; he shares, &#8220;but you&#8217;re the sum of everything you&#8217;ve learned.&#8221; He knew the strengths of his transferable skills including analytical thinking, exceeding customer expectations, communication, and process improvement, and he was able to show these in new ways with TD Finance Operations in Moncton, NB. &#8220;I&#8217;m able take my education and my experiences from other roles and apply them here.&#8221;<\/p>\n<p tabindex=\"0\">Since joining when the corporate office opened in 2019, Justin has continued his professional development. He has already been promoted twice, and he has his eye on further progression. He advises, &#8220;Make sure that you always ask questions and never stop learning. Do job shadows in your team and other teams to see how things connect, and so that you can know the next step in the process. You can learn how it all connects right from the top.&#8221;<\/p>\n<p tabindex=\"0\">&#8220;TD has so many resources like mentorship programs, and events to meet colleagues, and TD Thrive,&#8221; which is our self-directed learning platform with virtual access to thousands of resources to foster colleague development.<\/p>\n<p tabindex=\"0\">And Justin knows that everyone can be a teacher. He shares, &#8220;I believe we shouldn&#8217;t judge anyone. Nobody is better than anybody else. Because someone can&#8217;t do one thing, they could do something that you can&#8217;t. Just be a good person.&#8221;<\/p>\n<p tabindex=\"0\">He brings that inclusive view to his contributions to his team. &#8220;Growing up, I kind of felt like the smartest person in the room. At TD, everyone is the smartest person in the room, and they&#8217;re all in it together. It&#8217;s such a big group of talented people working towards the same thing.&#8221;<\/p>\n<p tabindex=\"0\">Looking at his career growth at the bank, he says, &#8220;[Starting later], it might have taken me a little longer, but I did it the right way and I&#8217;m proud of what I&#8217;ve done. It&#8217;s a good feeling.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='popup-9' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll  white-popup mfp-hide popup-st iwda-popup container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-20131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><div>\n<div class=\"head-desc\">\n<div class=\"p-title\">\n<h3 tabindex=\"0\"><strong>Bruce Gasson<\/strong><\/h3>\n<\/div>\n<div class=\"p-desig\" tabindex=\"0\">\n<p><span>Senior Business Analyst, Strategic Initiatives, <\/span>Toronto ON<\/p>\n<\/div>\n<\/div>\n<div class=\"pop-im \" aria-hidden=\"true\"><img decoding=\"async\" tabindex=\"-1\" src=\"https:\/\/tdbank4.site.findly.com\/wp-content\/uploads\/sites\/605\/2022\/07\/Bruce-Gasson-min.jpg\" alt=\"Bruce Gasson\" \/><\/div>\n<div class=\"p-content\">\n<p tabindex=\"0\">Bruce knew his job offer at TD would be a great way to get in the door and grow.<\/p>\n<p tabindex=\"0\">After being impacted by a downsizing in the technology sector in the early 2010s, he started his journey with TD at a Lime Connect recruitment event in Toronto. From that initial conversation to an onsite job interview, he began a new role in a new industry: Fraud and Financial Crimes. His transferable skills and laser focus helped him succeed in his role quickly.<\/p>\n<p tabindex=\"0\">Bruce knew that if he wanted to grow further, he needed to talk to his Manager about career development. And he did. He proactively talked with his manager about job shadows, courses, added responsibilities, and job paths every month during standard one-on-one meetings.<\/p>\n<p tabindex=\"0\">With his transparency, and his People Managers&#8217; support, Bruce progressed multiple times within Financial Crimes and Fraud Management, ultimately becoming a Project Manager. From that jumping point, he moved to a Project Manager role in Technology Solutions, going back to his IT roots. At each stage, he felt comfortable to be as open about his disability as his career ambitions, seeing the strengths his lived experience brings. &#8220;Prior to TD, I spent a large portion of my career hiding my disability. There is absolutely no reason to hide that at TD. There is no stigma or shame with disclosing. Here it is a part of our culture. TD will work with you so you can work with us.&#8221;<\/p>\n<p tabindex=\"0\">Bruce shared that he was legally blind during the hiring process, and he was given the technology to excel in his role. &#8220;TD outfitted me with a large screen display and screen magnification software, which allowed me to perform my duties.&#8221; Going forward, he knows the supports are available if he needs to explore alternate accommodations. He says, &#8220;TD has a wide variety of technologies such as screen reader software, and I can work with the Assistive Technologies team as my needs change.&#8221;<\/p>\n<p tabindex=\"0\">To the many colleagues with disabilities whom he has mentored, and to candidates joining TD, he says, &#8220;Identify that you have a disability right up front. Have the conversations with your Manager about any challenges that you are experiencing and assemble plans with ownership to address them.&#8221; His solutions focus has helped him be a partner in everyday work strategies. For Bruce, that partnership shows how TD embraces diversity. &#8220;A diverse workforce helps us to find new and innovative solutions and to identify customer irritants quickly and resolve them fully. People with Disabilities have overcome challenges in their lives. They are not an impediment to progress but rather the fuel that drives TD to be the better bank for our customers, colleagues, and shareholders.&#8221;<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1472,"featured_media":0,"parent":1531,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20131","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v23.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>People With Disabilities<\/title>\n<meta name=\"description\" content=\"TD is invested in providing an accessible and supportive environment for all of our employees. 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