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Senior Manager – Testing Methodology

Technology Solutions
Toronto, ON
September 30, 2019

Company Overview

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Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story: jobs.td.com

Department Overview

Building a World-Class, Diverse and Inclusive Technology Team at TD
We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

The mandate of the Enterprise Test Office (ETO) is to drive efficiencies through the modernization and standardization of quality practices, while enabling segments to achieve better risk outcomes and an improved customer and colleague experience. To effectively execute against the mandate, the ETO is comprised to the following 5 pillars: Practice, Reporting, Workforce, Tools and Advisory. This role will lead the Workforce Pillar.
There’s room to grow in all of this.

Job Description

About This Role
The Senior Manager, Testing Workforce will lead the development and execution of the enterprise QA/QE workforce strategy in alignment with enterprise initiatives to transform delivery.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here’s some of what you may be asked to perform:

  • Work with stakeholders to understand current landscape as well as planned initiatives to develop QA/QE/Software Engineering related skills and capabilities
  • Develop career paths, learning paths and courses to support training and development needs
  • Develop testing learning academy in alignment to the target capabilities
  • Provide on-going communication to key stakeholders to ensure they are aware of significant changes in a timely manner
  • Respond to inquiries and escalate concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
  • Provide advice and guidance to partners as required
  • Assess talent for proficiency within defined competency areas
  • Collaborate with appropriate partners to ensure required resources are available to support work and initiatives
  • Generate cost estimates and provides general financial management, incorporating risk, by leveraging appropriate tools and templates
  • Proactively identify and track risks and develop mitigation plans to manage risk
  • Support vendor management and strategic sourcing process and partnering with vendor(s) to ensure efficient and effective delivery


Job Requirements

  • 7-10+ years in quality assurance/quality engineering/software engineering methodology/ practice management related roles
  • Comprehensive knowledge of the practices, procedures and principles of program/project/product delivery
  • Experience in enterprise resource management, learning and development, performance management measurement approaches, certification approaches
  • Exposure to financial management with respect to tracking, forecasting and managing budgets
  • Team player with ability to influence and achieve results through effective negotiation, problem solving
  • Excellent written and verbal communication skills, with experience in presenting to senior level executives.

Education / Accreditation:

  • University degree or comparable professional education/training

Additional Information

Join in on what others in TD Technology Solutions are doing:

  • Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
  • Learn voraciously, stretch your thinking.




At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.